Henson Robinson Company

Henson Robinson Company is an employee-owned contractor specializing in heating, ventilation, air conditioning, roofing, plumbing, and other systems. They provide service to the Springfield, Illinois area, including Rochester and Clear Lake. The company's mission is to maintain the same commitment to excellence that was established in 1861, ensuring customers' comfort and peace of mind throughout their place of work and residence. Their expert staff continues a long tradition of customer-focused service that has kept the business vital and growing for over 150 years. Customers appreciate the company's prompt, knowledgeable technicians who deliver timely and thorough service. Many reviews mention how friendly and helpful the staff are, often rushing to assist quickly when issues arise, such as thermostat problems. Customers also trust their technicians, who have completed extensive apprenticeship and continuing education programs, making them more reliable than do-it-yourselfers or handymen. While some note that billing can be slow, with delays of 4-6 weeks at times, the company's dedication to quality and follow-up service has built a reputation for dependable and high-quality work. The staff’s skill and friendly attitude have earned consistent praise from customers.