About Bug Busters
Bug Busters is a pest control company serving Salem, IL, and surrounding areas. Located at 6564 Shuler Road, the team is committed to providing effective and professional pest management services for homes and businesses. Customers appreciate their quick response and thorough work, often getting results in just one visit. Technicians are described as professional, fast, and careful, ensuring all areas are treated properly. For example, they effectively eliminated cockroaches from a bathroom within days, demonstrating their speed and expertise. The company handles various pest issues and aims to create safe, comfortable, pest-free environments. Their service is generally hassle-free, with some customers noting that the process from scheduling to completion is smooth and efficient. However, there are concerns about the company's honesty regarding inspections and reports, especially related to a scam involving a disabled veteran where no paperwork was provided after an inspection. This incident has led to negative opinions about the company's integrity. Overall, Bug Busters is known for fast, professional pest control services, but potential clients should be cautious and verify all documentation and services to avoid issues.
Buyer beware. Avoid at all costs because it will cost YOU. My Uncle, a DISABLED VET was ripped off by these scam artists. Paid for a WDI report for my uncle's VA loan. These guys showed up, did the "inspection" then left no paperwork or copy. When contact was made to get a copy we were told "oh he has to sign up for service to get the report". No, Paid for a service you get said service. It's not even legal to not provide the report. THEN when the manager of the VA loan company contacted a "manager" there he was told the same thing, and then given a 4 page sales pitch instead of a simple form proving the inspection was done and still no report. THEN he was lied to saying my uncle did "sign up for service anyway so whats the problem?" He didn't. Scum through and through. Any positive review on here have to be from a previous owners tenure or relatives and friends. He was saving thousands of dollars a month with this loan and the almost two weeks it's taken to figure this out have cost him at least that. What a horrible way to attempt to do "business".
Jennifer Mcconnon is a great. She really cares about what she's doing and her customers. Jennifer please keep servicing us. Thanks Georgina Robertson