Sauk Valley Plumbing & Heating

Sauk Valley Plumbing is a plumbing company that offers services like drain cleaning, well pump replacement, and sewer line repair. They are known for their quick and professional response, and their workers are knowledgeable and courteous. Customers have appreciated the timely help with plumbing issues, with some having dealt with problems for months before reaching out to Sauk Valley Plumbing. Recently, the receptionist received praise for her communication skills and for sending a plumber out quickly. Customers have reported friendly service when resolving clogs and other plumbing issues. The owner, Tim, has also been recognized for his professionalism and care for quality work, with some noting he checked on projects personally. However, some customers experienced challenges with communication and follow-through. For instance, one customer had to make multiple calls to get an estimate and found it difficult to connect for project logistics, leading to a neutral rating. There were also comments about the yard not being fully restored after repairs. Overall, while Sauk Valley Plumbing is seen as a competent plumbing company with good service, there is room for improvement in communication and customer service.