Reviews for Umbrella Basement Waterproofing
Write a reviewHours
Monday: 7AM - 8PM
Tuesday: 7AM - 8PM
Wednesday: 7AM - 8PM
Thursday: 7AM - 8PM
Friday: 7AM - 8PM
Saturday: 7AM - 8PM
Sunday: 7AM - 8PM
Ratings
Google: 2.9/5Umbrella Basement Waterproofing
823 N 11th St, Rochelle
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My mother talked to this gentleman about looking at a basement for a house she is interested in buying. I saw the texts between them. 1) He said he was going to do it at 11 AM, but the real estate agent never heard from him which is how he would have gotten into the house. 2) He told her he would also be doing a walkthrough of the basement and backyard with her and that would take pictures. Also didn't happen. 3) He gave her a quote of around $8000 for a basement he hasn't actually seen.
Called this company twice and left messages both times. They never responded. Went to the "contact us" section of their website and still no response. Totally unprofessional. Zero stars!
Brad was super easy to work with! When they couldn't do the traditional style of Sump Pump in my basement, he recommended another method that they have used. Wound up saving us some money. Thanks Brad!