OSF Rehabilitation

I had another appointment with the rehabilitation center on Sheridan Rd in Peoria. I have complained and talked to the manager named Quin and he said he would address the matter.
So today I walk up and there was silence for about 5 seconds no one looked up or said a word until after 5 or 6 seconds. The man in the center thent said hello and we went from there. The woman on the far right is extremely rude. And by looking at the other reviews going back 3 years or so this has been going with her for years. How this person still has this job is beyond me.
She clearly is not a people person or at least certain people.

I’m just learning who is who in PT. Kevin is very nice and very smart. He recently did my eval and my negative feelings are in person and via phone. The female and male who “usually” work the front desk or answer the phones up front are not rude. They simply hate their jobs. It is evident the way they both answer the phones when you call in or you are standing there to witness their behavior. Neither one is pleasant. Neither one has eye contact. And both are very unpleasant to deal with.
I hate when I have to approach the front desk for any reason. And the male is playing rap music which uses the N word and it is very disturbing. Neither one of these employee represents… read full review

The therapists are genuine, professional and help you meet your goals! I’ve had an amazing experience with occupational and physical therapies and the therapists who have been assigned to me. Truly the BEST!