About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of beauty products. Customers can find cosmetics, fragrances, skincare, haircare, and more from over 500 brands, including popular choices like Tarte, Fenty, and CHANEL. Ulta Beauty also features exclusive brands like Kylie Cosmetics and Olaplex. The store prioritizes conscious beauty choices with products that are vegan, cruelty-free, and sustainably packaged. Ulta Beauty also has a salon offering a range of services, from haircuts and hair coloring to makeup applications and brow waxing. Customers praise the helpful and knowledgeable staff who go the extra mile to assist with product recommendations and provide expert advice. Many reviewers highlight positive experiences with salon staff who provide solutions for specific hair concerns and patiently guide customers through product selection. Specific team members, like Shelly, America, and Sydney, have been recognized for their outstanding customer service, attentiveness, and ability to match customers with the perfect products. The store also offers convenient services like curbside pickup and easy returns, making it a go-to destination for all hair and skin needs.
Ulta is a great stop for woman and young ladies. My daughter received a gift for her birthday from Ulta that she already had. Instead of letting the set sit we returned it. What we didn’t know prior to the return is that Ulta charges you a $2.50 return fee. We weren’t aware and wanted to make others in case you are looking to make a return.
I would like recognize Shelly for her outstanding! customer service. She was attentive, she listened to what I wanted and helped me find what I was looking for all with a smile. We need more Shelly’s. Thank you Shelly for going over and above in helping me. I appreciate you. Thank you. Thank you.
Decided to go in the store instead of buying online and I’m so glad I did!!! America matched me with the perfect foundation, bronzer, highlighter, blush so that it perfectly matches my skin tone. She listened to my needs and matched me with great products. I am ecstatic and so excited to try new products! America also gave me make up tips too. Great customer service! Thank you Ulta Oswego!