About Citadel Lock & Security Company
Citadel Lock & Security Company is a trusted locksmith service in the Chicagoland Area, with over 30 years of experience. They specialize in residential and commercial locksmith services, serving various markets including healthcare and multi-family housing. Customers value their friendly and knowledgeable staff. One reviewer highlighted the excellent service from the owner, who quickly re-keyed a new lockset at a reasonable price. Another customer praised their timely response and fair pricing for changing a door lock, emphasizing their solid experience. A client also appreciated how quickly they resolved a lost safe key issue, mentioning the friendly atmosphere. Additionally, a business owner and resident from Oswego shared that Citadel responded within 45 minutes during an emergency lock-out, demonstrating their knowledge and skills. Another customer, who recently bought a new house, was pleased with same-day service, friendly staff, and a technician who was kind to their dogs, resulting in a positive experience with new locks. Overall, Citadel Lock & Security Company is recognized for high-quality service and strong commitment to both residential and commercial clients in the local community.
I needed a new lock and hardware for my front door and another exterior door. Citadel did a great job helping me pick some high quality replacement hardware. They also did an excellent job installing these new locks. If you need these sorts of service, I highly recommend them.
Excellent experience with Citadel Lock and Security! They were professional, responsive, and extremely knowledgeable from start to finish. The technician arrived on time, explained everything clearly, and made sure the job was done right.
The quality of work and attention to detail really stood out, and the entire process was smooth and stress-free. It’s hard to find companies that are this dependable and customer-focused anymore.
Highly recommend Citadel Lock and Security to anyone!
If you are in need of a locksmith, I highly recommend Citadel Lock & Security in Oswego, IL. They are very friendly and extremely helpful. I had a very old Medeco lock that I needed some new keys cut. After some failed attempts due to the age of the lock, they were able to re-key it and modernize it at no additional cost. They are great people to work with.