About Citadel Lock & Security Company
Citadel Lock & Security Company is a trusted locksmith service in the Chicagoland Area, with over 30 years of experience. They specialize in residential and commercial locksmith services, serving various markets including healthcare and multi-family housing. Customers value their friendly and knowledgeable staff. One reviewer highlighted the excellent service from the owner, who quickly re-keyed a new lockset at a reasonable price. Another customer praised their timely response and fair pricing for changing a door lock, emphasizing their solid experience. A client also appreciated how quickly they resolved a lost safe key issue, mentioning the friendly atmosphere. Additionally, a business owner and resident from Oswego shared that Citadel responded within 45 minutes during an emergency lock-out, demonstrating their knowledge and skills. Another customer, who recently bought a new house, was pleased with same-day service, friendly staff, and a technician who was kind to their dogs, resulting in a positive experience with new locks. Overall, Citadel Lock & Security Company is recognized for high-quality service and strong commitment to both residential and commercial clients in the local community.
As a business owner and resident of Oswego, having a professional locksmith locally with integrity and knowledge is awesome! We had an emergency lock-out situation and they made arrangements to accommodate us within 45 minutes. They arrived, looked at the issue and within 45 minutes we were in! Knowledge and skills matter! I can't say enough about Citadel and the owners.
Just bought a new house and had to get the locks changed. Asked around for recommendations on Locksmith and got referred to Citadel. I called and spoke to someone right away. She was friendly, efficient and professional. She arranged same-day service, and Craig was the technician. He was super friendly and educational along with very kind to my dogs. We love our new lock and our new house! Thanks Citadel!
David at Citadel Lock & Security came to my rescue today. I would highly recommend, Citadel for your locksmith service needs, he was friendly, fast and compassionate. KC in Oswego