About Ulta Beauty
Ulta Beauty offers a wide range of products from over 500 brands, including exclusive lines and Conscious Beauty options. The store has a welcoming vibe, thanks to its friendly and helpful staff, who consistently provide great customer service while dealing with challenging customers. Customers have shared positive experiences, noting how knowledgeable employees like Syd and Symone assist them with beauty products, including lightweight foundation and concealer. The Salon at Ulta Beauty provides various services, such as haircuts, hair color, brow wax, and makeup application, with skilled stylists who listen to clients' needs and deliver exceptional results. Recent reviews highlight the caring and patient service of staff members like Jordan, who took the time to listen to a client’s full-service balayage expectations, making the experience comfortable and the results amazing. Customers also appreciated makeup lessons that offered great tips, helping them master techniques like winged eyeliner. Whether someone is a beauty expert or a newbie, the staff at Ulta Beauty are happy to assist, making for a great overall experience.
Zee helped me have a great experience. She helped shade match me and listened to my experiences with different brands and my inconsistent undertones and she showed me products fitting for me, not what was going to have the highest price point. She also didn’t make me feel bad about my flakey dry skin, and recommended me a product that actually helped and felt amazing.
Sophia at the Ulta in Orland Park is amazing! I went to Ulta to find a concealer that would help soften the scars from facial reconstruction that I had from skin cancer. Sophia was so caring and compassionate. She showed me products that she recommended AND most importantly showed me how to apply it! I left feeling good about the way I looked and not self conscious.
My client and I visited your store today and my client this was her 1st time at ULTA we received excellent customer service from Ms. Freda ( like cheese her name ) she went above and beyond our expectations, she is professional, knowledgeable about the products, personable. Great experience!