About The Bath Center

The Bath Center is a well-regarded bathroom remodeling company in the Northwest Chicago area. They specialize in complete floor-to-ceiling renovations, often finishing projects in as few as five days. Customers have praised the hardworking and efficient team of workers who consistently deliver high-quality results. Sales associate Sam Turk is noted for his thoroughness, attentiveness to client ideas, and provision of a variety of samples. The company is also commended for completing remodels, including new tubs, sinks, toilets, plumbing, light fixtures, and floors, within the promised timeframe. Additionally, they accommodate customer requests and provide follow-up services such as hanging towel bars and touching up paint. One customer was particularly pleased with the bathtub replacement service. Overall, The Bath Center is a reliable choice for those seeking a trustworthy team for their bathroom renovation project.

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Reviews for The Bath Center

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Jul 2024
I apologize for the length of this review, but the info is necessary. If I were reviewing the sales and installation process, I would have given them 5 stars.
However the communation/project management was sub par.

Our project started 6 weeks later than originally scheduled. Two days before install date, we were told the vanity we selected was not available, and that it would be another 6 weeks to get the vanity we wanted. We were given the choice of selecting another vanity but declined.
We never received a plan (we were told we would get a schedule, but never got it).

Once the project started, there were several days when installers didn't show...read full review
Jun 2024
The workers were awesome I couldn’t believe the great work they did very efficient and hard working they went above and beyond the amount of work they did in 4 days I would recommend them to anyone I wish i could remember their names
Dec 2023
They provided a wrong start date and then no called no showed. I had to call them multiple times as I was hung up on and then told that they rescheduled it to the next week. This caused major inconvenience for plans to stay elsewhere for the job.They never once reached out to me, I had to call and follow up every time. The only time they called me is to ask for payment. As part of the contract, they broke the payments down to partial pay before start, partial pay at start and then final payment at sign off that everything completed. They were pressuring me to pay the final payment while they were still resolving issues. They did not give me any copies of the contract....read full review