Reviews for Spengler Plumbing, Heating, Cooling, Remodeling
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 4.2/5 Facebook: 4/5 BBB: No Rating Nextdoor: 44 ❤️Spengler Plumbing, Heating, Cooling, Remodeling
1402 Frontage Rd, O'Fallon
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My brother (Dustin, you’ll see his review as well) called to schedule an emergency appointment as my disabled parents’ basement has sewage coming up into it. Tiger/Spengler scheduled the appointment from 12-4 today 9/3/23, then texted my father AT NOON to say that they wouldn’t be making the appointment. Completely unprofessional. Do not trust.
This company (now called tiger) scheduled an appointment for an emergency service call 12-4 and at noon they messaged to cancel. I called them back to reschedule. They can’t see us for two day for an emergency situation. Sewage is coming up into the house. Not professional. 0 stars. They should have licenses revoked.
Came out to clear roots from a clogged sewer line, stopped trying after about 20 minutes and said they couldn't clear the roots with a rooter (a procedure they charge 600 dollars for) and tried telling me they needed to try to jet the line, a procedure they charge 1200 dollars for.Found another company that had no problem clearing the line with a rooter for 100 dollars. Spengler gave me some trouble with a refund that i requested as they were not able to complete a simple procedure, until i mentioned the Better business bureau.