About Independence Plus, Inc.
Reviews for Independence Plus, Inc.
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts insurance
Independence Plus, Inc. has been a leading provider of complex care at-home with an integrated approach since 1985. The company specializes in treating adult and pediatric patients with complex medical and respiratory needs, offering the highest quality one-on-one care with 24/7 on-call clinical management support, skilled intermittent visits, and high-tech medical equipment and supplies. Their complex care in-the-home model allows patients to live at home and lead meaningful lives. Independence Plus is certified by Medicare, accredited by CHAP, and state-licensed, with its headquarters in the Chicago area. Customers praise the company's staff, who are described as caring, knowledgeable, and professional, always willing to answer questions and educate patients. The company has been providing excellent respiratory therapy and home medical equipment services for over 8 years, with great communication and customer service.
So our son has been hospitalized for 9 months from a rare tick bite and we finally got the chance to let him heal at home (Peoria il area) our biggest concern was the respiratory part of being home and when our respiratory therapist kim walked in her knowledge and compassion for our son was an answer to our prayers we are so thankful for this company and we are also thankful for Nelly for pushing and pushing to make it possible behind the scene
My husband had very complex medical needs and for the most part they were met by our great nurses. Having said that, after 8 years with IPI, we almost never went a full month without some empty shifts. We had call-offs. There was no resource (correct word?)nurses who could fill in during emergencies. One nurse that we loved worked 37 straight hours because of call-offs!! How was that safe for anyone. I was terrified for her driving home. And yes, I did give her a couple hours to sleep but I wasn't a qualified caregiver. The refrain I kept hearing all the time was the low pay and lies told by schedulers, not by Marcheta. Respiratory and extra training at the office are...read full review
We have been using IPI for their RT and HME over the last 8 years for my son. Bobby, Nick and Paul do a great job making sure we have everything that my son requires for HME. We have great communication between Bobby, Nick and Paul.