About Independence Plus, Inc.
Independence Plus, Inc. has been a leading provider of complex care at-home with an integrated approach since 1985. The company specializes in treating adult and pediatric patients with complex medical and respiratory needs, offering the highest quality one-on-one care with 24/7 on-call clinical management support, skilled intermittent visits, and high-tech medical equipment and supplies. Their complex care in-the-home model allows patients to live at home and lead meaningful lives. Independence Plus is certified by Medicare, accredited by CHAP, and state-licensed, with its headquarters in the Chicago area. Customers praise the company's staff, who are described as caring, knowledgeable, and professional, always willing to answer questions and educate patients. The company has been providing excellent respiratory therapy and home medical equipment services for over 8 years, with great communication and customer service.
My husband had very complex medical needs and for the most part they were met by our great nurses. Having said that, after 8 years with IPI, we almost never went a full month without some empty shifts. We had call-offs. There was no resource (correct word?)nurses who could fill in during emergencies. One nurse that we loved worked 37 straight hours because of call-offs!! How was that safe for anyone. I was terrified for her driving home. And yes, I did give her a couple hours to sleep but I wasn't a qualified caregiver. The refrain I kept hearing all the time was the low pay and lies told by schedulers, not by Marcheta. Respiratory and extra training at the office are...read full review
We have been using IPI for their RT and HME over the last 8 years for my son. Bobby, Nick and Paul do a great job making sure we have everything that my son requires for HME. We have great communication between Bobby, Nick and Paul.
Hi, I would just like to say independent plus it’s a great company to work with every staff that came out to assist me in my equipment explained it to me where I could understand it Niko C our own time person I will recommend this company to anyone I’ll give it a five star haven’t had no problem with the company yet one day I Pray that I would need the service neither the equipment any more that God would totally heal my body remember to enjoy Jesus every day be blessed