Suncrest Home Health and Hospice is a business that provides exceptional care and customer service to their patients, families, and referring sources. They are committed to exceeding customer expectations and delivering services with passion and integrity.
The nurses and staff at Suncrest Hospice are described as wonderful, compassionate, and professional. They show their compassion while problem-solving and coming up with suggestions to make patients comfortable. Their calming voices on the phone help ease difficult moments. When called upon, especially on weekends, a nurse will promptly come out to check on the patient.
The equipment, materials, and medicine that patients need are delivered within a day or less. The staff handles everything, making the process easy for the family. They collect necessary records, answer questions, address concerns, and provide medical equipment quickly and efficiently.
The social workers and chaplains at Suncrest Hospice offer ways for patients to have social time and outings that bring joy during this challenging period. They also take the time to discuss necessary final arrangements and help ease the patient’s mind on their journey.
Suncrest Home Health and Hospice also provides aides who visit patients several times a week. They bathe patients, bring necessary supplies, and even bring coffee and breakfast. The aides are described as the sweetest and most joyful people, making life a better place during significant challenges.
Overall, Suncrest Home Health and Hospice is a business that offers exceptional care and customer service, with compassionate and dedicated staff who go above and beyond to make life easier for their patients and families, especially during the toughest times.
My family and I were lucky enough to have SunCrest on our side for our relative’s last few months. The entire team was so wonderful, kind, communicative and compassionate. Sandra was his nurse and she always put a smile on his face and our faces with her kind and realistic demeanor. Jessica, the social worker, was also with us for each step and checking in on us. Thank you so much, everyone.
Regarding the care given my husband. The nurses and the social worker were great. The CNA talked a lot about herself and her troubles as my husband lay dying. A substitute CNA told my daughter and I to “have a good one” as she left us … again we were sitting vigil by his bed with just days left. Nurses great and social worker great! CNAs could use sensitivity training. He died a month and a half ago and we have never heard a word since then.
We had a very positive experience with Suncrest Hospice for my mom. She started with Suncrest in February 2025 and passed away in July 2025. The CNA, Bobbie, she was assigned to was with her the entire time and was such a great resource for me as her full time caretaker. She always answered all my questions, with compassion and she was typically spot on with changes she was seeing in my mom. My mom's nurse, Marcia, was also so great with her. She was informative and kind. Also, the social worker, Erin, helped to make arrangements for respite care to get a break for a few days from being a full-time caregiver. I can't say enough about Suncrest Hospice and the team… read full review
5 Revere Drive Ste 130, Northbrook, IL 60062
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