I had a fantastic experience at this location, but it appeared to have closed down - I drove by the other day and there was a "space available" sign displayed in the window. I was lucky enough to locate my stylist, Marina, at 229 Skokie blvd.
March 2020
I called ahead and asked for a 3:30 appointment which they specifically said was available.I arrived and checked in and was told that I would be taken care of promptly and started to wait. And wait. And wait.After a half an hour of them letting people who got there after and had later appointments (I overheard someone say they had a 3:45 appointment) get immediately served, and no communication as to when I would be, I left.I will not be going back due to the dreadful customer service that wasted an hour of my time.
I had a fantastic experience at this location, but it appeared to have closed down - I drove by the other day and there was a "space available" sign displayed in the window. I was lucky enough to locate my stylist, Marina, at 229 Skokie blvd.
I called ahead and asked for a 3:30 appointment which they specifically said was available.I arrived and checked in and was told that I would be taken care of promptly and started to wait. And wait. And wait.After a half an hour of them letting people who got there after and had later appointments (I overheard someone say they had a 3:45 appointment) get immediately served, and no communication as to when I would be, I left.I will not be going back due to the dreadful customer service that wasted an hour of my time.
Marina is a very good master hair stylist!