I was in a jam with a natural gas leak inside my basement. I called a couple other plumbers and got AI chat bots who couldn’t understand my problem or get me immediate service. 🙄 I prayed and called D&R Plumbing. A human answered and not just any human…but the one who runs the business! It was after normal business hours but he understood the urgency and offered to come take a look.
Here’s what I know. He didn’t hand me off to someone else and followed through on his commitment.
This old school mentality has gained my business and should yours!
About D&R Plumbing, Heating & Air, Inc.
D&R Plumbing, Heating & Air, Inc. is a highly regarded plumbing service known for its exceptional customer care and expertise. The owner personally handles calls, providing prompt responses and service, often the same day. Customers appreciate the knowledgeable and professional approach, as well as the reassurance and guidance offered during urgent situations. With a commitment to quality work and honesty, D&R has built a loyal customer base that values the personal touch and reliable service. Many recommend D&R for all plumbing needs, highlighting their kindness and professionalism throughout the years.
Reviews
Richard and his team have continued to go above and beyond for my clients in the area. From water heater installations, gas line repairs, and much much more. His team has been there to assist in every way possible.
Richard is great - gave very practical and helpful suggestions for plumbing issues and how to fix them in the most lasting and economic ways. Highly recommend them for various plumbing needs.
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Hours
Location
1715 Bradford Lane Suite 125, Normal, IL 61761
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