Bard Optical - Normal

Bard Optical, located in Normal, is a business that prides itself on taking a medical approach to eye care. The team of experienced eye doctors, including Linda Mahaffey, O.D., Ronald Richmond, O.D., and Brian Henson, O.D., utilize advanced medical technology to investigate the patient's eye health and generate precise vision prescriptions for eyeglasses. The optical shop is highly regarded and has been voted as one of the best places to buy glasses. The business prioritizes patient care and utilizes age-specific eye care to protect the patient's "Vision for Life." However, there have been some negative experiences reported. One customer mentioned a lack of greeting upon entering the store and a slow completion of services, as well as too much chatting among the staff. Another customer noted overcharging for contact lenses, with a year's supply quoted at $315, compared to $48 at other retailers. The same customer also suggested that even with insurance, it would be more beneficial to purchase contact lenses elsewhere. A different customer had a positive experience with the thorough eye exam and genuine concern for their vision, but felt rushed when returning to pick up their glasses and was not properly fitted, resulting in the need for additional time to have them properly adjusted. Overall, Bard Optical provides thorough medical eye care but has received some criticism for customer service and pricing.