Ben Thrall Excavating provides reliable septic tank installation and maintenance services. Customers have praised the excellent land grading, especially in flood zones, and highlighted the team's knowledge and willingness to help with questions and repairs. The business is recommended for its trustworthy service, ensuring customers avoid costly issues in the future. Overall, Ben Thrall Excavating is known for its expertise and customer support.
We bought a house that had used Ben Thrall for their septic service. When I called to have the septic service contract extended; they were very responsive and kind. They came to service the system (because the contract had lapsed while the house was unoccupied) and the technician was professional, punctual, and nice. He also explained how the system we had worked (different than some other ones) and explained what he was doing for the service call and what to expect during the contract services. We signed up for the service contract which includes emergency calls and 2 yearly maintenance services. We have been very happy with Ben Thrall!