Institute For Personal Development: Wuest Ronald MD

May 2023

scheduled an appointment about five months ago where they said that they'd have me in within about three months. Never got a call back. Haven't heard anything. Just tried to call again for them to tell me they can't have me in unless referred, better just trying to find somewhere out of town.

Jun 2022

Dr. Scavo was awful. She was rude and condescending. I have had a few counselors and my degree is in the field. She is not professional. She was useless and downright dismissive. She made crude remarks and laughed off my concerns about a family member. I was shocked. I cancelled future appointments right away. I'm truly at a loss for why she would continue in this career without empathy or tact.

Jan 2021

My Husband came in and the treatment plan was the same as his Primary had suggested. We were disappointed as Insurance did not cover this visit and to spend over $400.00 dollars for a visit that, to me could of just been seen at a Primary care office without the hefty extra cost of a "Psych" visit. I guess we expected a better plan as these are Psych DRs who the Primary suggested he see. So that was disappointing and he never felt the need to go back as they had him on the same treatment plan his Primary already had him on. Well we made a partial payment of this over $400.00 dollar bill ... the payment was sent back to us, they refused to take it, sent us to collections. They would not communicate with us. Collections wanted it in full. We then get a letter that they will sue if not paid in full. We said we tried to send them a partial payment and they refused it. They said no, you owe us in full or they will follow to sue.. I NEVER had a DR., office not willing to work with a patient on paying a bill. Partial is always better then nothing. I cannot believe how we were treated over a bill we were trying to make partial payment on. In the end it costed over $900.00 for a $400.00 bill with all the fees they added on. We asked if they would remove the fees and they refused. They wanted this ridiculous FULL AMOUNT or we be sued with a JUDGMENT on our credit. WE PAID THIS IN FULL SO WE DID NOT GET SUED!!!! BUT totally unacceptable. Especially they are a Dr.s office dealing with MENTAL HEALTH PATIENTS. These patients cant even always hold down a job, and they are going to threaten with a lawsuit over a medical bill that people were trying to pay something on. UNACCEPTABLE!!!! I feel sorry for Mental Health patients in this Country .... bad enough insurance doesn't cover these Drs but then to have a very rude office that doesn't work with patients trying to make ends meet and gouge them in the end over a bill!!! They don't care about the patients in the end of the day... that's what they showed me because you don't treat patients this way and gouge them for even more money, this did NOT need to go to collections of for us to be threatened to be sued over... we were trying to make partial payments.