Sears Home Services in Moline is the premier provider of appliance repair in the area. With same-day and next-day appointments available, their local pros will fix your appliances quickly and reliably so you can get back to enjoying this vibrant area that is one of the best places to live in Illinois. The factory-trained technicians are skilled in repairing all brands and types of appliances including refrigerators, ranges, dishwashers, washers and dryers. They have been in business for over 60 years and have earned over 1.3 million 5-star reviews across the country for excellence in appliance repair and customer service. While the technician, Blake, received praise for his prompt, courteous, and efficient service, some customers found the company's automated systems and timing issues frustrating, suggesting a need to improve their communication and customer experience.
Service tech was kind, answered all of my questions without making me feel bad, and gave extra tips to extend the use of my appliances. One of my dogs wanted some love and attention and he did so without any issues. He knew what he was doing and that gave me peace of mind.
The technician was very respectful and got to work pretty quick. Though the issue was not resolved due to appliance being old and part wasn't available, they waived the diagnosis fee too.
Repairman seemed somewhat disorganized. He forgot to install a part to stabilize the fan motor after he had already installed the fan motor and had to tear it apart again to install the forgotten part. He was nice and courteous.
5000 Avenue of the Cities, Moline, IL 61265
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