Bathrooms are dirty, no paper towel to dry hands, blow dryers just blow around the germs. Went to the garden department, no brown rubber mulch. Called MATTOON, they have it. Went and paid . On the way out some of the employees walking 2 wide just looked at me while I stood to wait for them to pass, lake they have no care in the world that they are in the customers way. So I said excuse me, never moved. Walking straight toward them. This was in July 20 at 3:00 , close to the front of the store by the bathrooms with my cart. Then I walked a little further and 3 more standing talking to someone right in the walkway again. No one has any customer service any more. I've... read full review
December 2018
ATTENTION- Mattoon Residents - Do NOT go to Walmart for gas. Their pumps are not working properly, thereby causing the consumer to have to get out of the car in freezing weather (monitor says - please see attendant) to prepay for gas. Everyone knows how aggravating this is and when you go ahead and buy gas after that FAILURE of customer service, you reward Walmart either their complacency in providing functional gas pumps that will take credit card information and taking care of customers or, if you are like my paranoid self, their possible motive to MAKE people enter the store so that they will buy something while they are in there. If Walmart really cared about customer... read full review
August 2017
Could not find anything wrong here. No greeter but everyone friendly (except for one customer) . Ty in the deli was super, gave us tastes and a ranch whole wing sample. Ranch wing very tasty but one I had was too salty to eat more. French Swiss cheese sample good (we got 1/2 pound). Self check friendly helpful efficient. Crispy wings were crispy and good. Seafood salad good. Fresh cherries, blueberries and strawberries were excellent and organic.
Bathrooms are dirty, no paper towel to dry hands, blow dryers just blow around the germs. Went to the garden department, no brown rubber mulch. Called MATTOON, they have it. Went and paid . On the way out some of the employees walking 2 wide just looked at me while I stood to wait for them to pass, lake they have no care in the world that they are in the customers way. So I said excuse me, never moved. Walking straight toward them. This was in July 20 at 3:00 , close to the front of the store by the bathrooms with my cart. Then I walked a little further and 3 more standing talking to someone right in the walkway again. No one has any customer service any more. I've... read full review
ATTENTION- Mattoon Residents - Do NOT go to Walmart for gas. Their pumps are not working properly, thereby causing the consumer to have to get out of the car in freezing weather (monitor says - please see attendant) to prepay for gas. Everyone knows how aggravating this is and when you go ahead and buy gas after that FAILURE of customer service, you reward Walmart either their complacency in providing functional gas pumps that will take credit card information and taking care of customers or, if you are like my paranoid self, their possible motive to MAKE people enter the store so that they will buy something while they are in there. If Walmart really cared about customer... read full review
Could not find anything wrong here. No greeter but everyone friendly (except for one customer) . Ty in the deli was super, gave us tastes and a ranch whole wing sample. Ranch wing very tasty but one I had was too salty to eat more. French Swiss cheese sample good (we got 1/2 pound). Self check friendly helpful efficient. Crispy wings were crispy and good. Seafood salad good. Fresh cherries, blueberries and strawberries were excellent and organic.