Reviews for Nail Lab

Feb 2024

The shop looks very nice overall on the inside however, the quality of my nails is not up to par. I got dip powder and a manicure with a French tip on top about 5 days ago and after day 3 I could see the acrylic lifting, the top coat is peeling off and I really just want to completely remove the set. The nails looked good when I first got them done but unfortunately because they do not last, I will not be coming back to this shop.
Feb 2024

I have tried this nail salon multiple times over the course of a few months as I am new to the area. The services are hit or miss every time- from gel manicures, to pedicures, to kiddie mani-pedis- hit or miss. The customer service is ALWAYS TERRIBLE. The prices change every time you get a service (seems like they make them up as they go), and there are no apologies for dissatisfied customers. I am writing this review with sore thumbs as we speak because the nail tech was so ROUGH with my nails and cuticles that they are inflamed. I winced and even asked her if she was okay because she was so rough, yet I did not even receive an apology or anything. She just mumbled under...read full review
Sep 2023

I'm at Nail Lab after brunch getting a pedicure.. it's a self love day!! I come here mostly for my Pedicures because I love the technician Amber!! I patronize another nail salon for my nails. Amber is always patient and amazing!! Serves my feet and I walk out floating!! It's a normal nail salon. The vibe is not bad but today they had fruit flies/nats flying around that blew me.. AAAAnnnnddd they did not honor my 15% off. Yelp check in coupon!!! I was not happy about that but it's there business so they do what they want. I did let them know I was letting the community know!! Of course they could care less!! So if you get a 15% off check in coupon they are not gonna honor...read full review

From Nail Lab

Nail Lab is a fun, vibrant nail salon located in Matteson. Whether you need a repair or a whole new style, our technicians will give you a look that not only makes you feel great about your nails but also will get the attention of others.Our goal is to make your visit to our nail salon an experience, which enhances your life and wellbeing for years to come. We guaranteed that when you leave our nail salon, you will experience a feeling of renewed vitality. Most of all, you’ll be content. Whether you came in for a treatment, or just stopped by for a quick polish change on your toes, you’ll never get the sense that you overpaid. We know you work hard, and we want you to leave feeling rewarded and relaxed.