Nail Lab is a vibrant and fun nail salon in Matteson that offers a range of services, from repairs to new styles. The technicians are dedicated to making each visit an experience that enhances one's life and wellbeing. They guarantee a feeling of renewed vitality and contentment upon leaving the salon. Clients praise the staff's attention to detail and their friendly, professional demeanor. The salon is woman-owned and offers competitive prices. The decor is pleasant, and the pedicures are relaxing with a variety of aroma therapies to choose from. While many customers have had positive experiences, there have been some mixed reviews regarding specific services. Some clients have mentioned that certain nail technicians may need more experience to meet client expectations, particularly with intricate styles like coffin nails. However, many still appreciate the overall atmosphere and the service from skilled technicians like May and Yumi. Nail Lab has proven itself to be a trustworthy and enjoyable experience, making it a great choice for anyone looking for a rewarding and relaxing nail salon visit.
This was one of the worst experiences I had at any nail shop. This was my first time coming here and off back the customer service was bad. I went in just for a pedicure and I wanted tips on my big toes. The man that did my pedicure didn’t know how to do tips so he called someone over to assist. They didn’t clean my feet let alone start the pedicure where they clean, file and everything like that. I told both people that I didn’t like the way she put one of my tips on. They continued to do what they wanted to do as if they don’t understand English. The man didnt file, clean under my toes or show any TLC. They just put the tips on, polished my feet and put oil… read full review
Jun 2026
5.0★★★★★
I’ve been on the hunt for a solid nail shop forever and this one exceeded every single expectation. I came in wanting a custom chrome set with abstract nail art, and the technician didn’t just copy my reference pic — she added such a cool, fresh twist that made the whole design feel totally unique and on-trend. No boring, generic sets here; the styles actually feel current and creative, nothing like the same basic designs every other salon does. What really sold me was how patient she was from start to finish. I’m really particular about my coffin shape and kept asking for tiny adjustments, and she never rushed or seemed annoyed. She took her time with every step… read full review
Jun 2026
5.0★★★★★
Will absolutely be back! The nail designs here are so fresh and original — way more creative than the basic sets you get at most salons around here. My technician was so patient and detail-oriented, never rushed through my appointment even when I requested a few tweaks to the art and shape. My nails came out flawless, I’m obsessed.
