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Reviews for Polar Aire Plumbing, Heating & Air Conditioning
Add your commentPolar Aire Plumbing, Heating & Air Conditioning
2227 Vandalia St, Collinsville
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I can’t recommend Polar enough. I’ve been using them for a few years now, including when we finished our basement to expand the HVAC system. They have ALWAYS been great to work with - knowledgeable, passionate, courteous, and punctual. What I really can’t express enough is their attentiveness. Jarod came out to address an issue with our air conditioner at 6p, right at quitting time. He called me back within minutes and was there within 30 mins. He took his time to troubleshoot the issues and managed to fix the problem. All while helping explain the issue to me so I could understand. Jarod and the Polar team are amazing! If you are thinking about it, stop and... read full review
I can’t say enough good things about this company. My furnace started over heating and short cycling. Got to the point where it wasn’t keeping up and was on the verge of no heat at 8pm during a cold snap and a winter storm going on that night and into the next day. When it rains, it pours. I called their 24 hr number and got connected to a tech on call. Techs name was Jarod. Super nice and helpful guy. After identifying the make/ model of the furnace he started down the rabbit hole of usual problems. I had changed the filter 2 weeks ago, so didn’t suspect that. He asked me when the last time the unit had had maintenance done to it. I had just bought the house not... read full review
Had to get my air conditioner fixed up, right in the middle of this rough heat. When the repairman, Kyle, came to fix it he got it done quick and easy. Cost a lot less than I had expected too, so I highly recommend this company.