About Embrich Plumbing Co
Embrich Plumbing Co. is a licensed, insured, and bonded plumbing company serving residential and commercial clients in Maryville, Illinois. Established in 2001, the company is known for its professional advice, quality work, and excellent service. Clients appreciate the company's clear communication, including detailed explanations of work and upfront estimates. Plumbers are described as polite, efficient, and dedicated to solving problems promptly. Embrich Plumbing Co. emphasizes integrity, dedication, community involvement, and innovation in its work. The company is available 24 hours a day and has received positive reviews from customers, who praise the company's professionalism, customer service, and prompt service. Recent customer experiences highlight the company's commitment to customer satisfaction. When a water heater was old and needed replacement, the team quickly responded, and although unforeseen issues arose with venting, the technicians worked diligently into the evening and on Saturday to resolve the situation. They even coordinated with chimney sweep services to ensure everything was functioning safely. Customers appreciated how the team communicated clearly and worked hard to get everything working properly. In another case, technicians Drew and Ben efficiently replaced an old water heater in just two and a half hours, including cleanup. They took the time to show the customer how to operate the new heater and what to do if the pilot light goes out. The team’s professionalism and politeness left a positive impression. Additionally, when a leak appeared from the second floor, two friendly and professional technicians arrived quickly. They located and repaired the leak within about two hours, and the customer found the prices reasonable. Overall, customers consistently commend Embrich Plumbing Co. for their reliable, prompt, and caring service.
We were in an emergency situation while visiting my parents home in Granite City and the only bathroom in the house had a toilet leak. It was a rough time for our family already, and the leak could not have come at a worse time. It turned out to be a bigger issue & we dealt with Hannah in dispatch, as well as Jared, Cliff, & Zach over 3 days. They were all extremely professional, courteous, punctual, & considerate of our situation. Reasonable price for what we expected a problem of this nature could be. I would call them again anytime for a plumbing emergency. Thank you for your skill, customer service, & pride in helping people.
Outstanding service - extremely friendly and responsive. We have used them to remodel a bathroom and recently do a simple irrigation back flush check. Highly recommend for any size job!
Received a call immediately after posting review. Company was very professional and was willing to rectify the situation. Great customer service. Would call again.