About Able & Willing Plumbing & Sewer
Able & Willing Plumbing & Sewer has been a trusted plumbing and septic service provider in South Chicago Heights, IL since 1950. This family-owned-and-operated business offers a range of services, including plumbing, water heaters, excavating, and sewer and drain cleaning. Customers praise the team's exceptional communication and kindness, noting that they prioritize urgent needs and provide honest advice. The owners ensure that all work is performed to the highest standards, aiming for a top-notch customer experience every time. With a dedication to quality and service, Able & Willing Plumbing & Sewer is highly recommended for anyone in need of plumbing solutions. Customers appreciate the company's quick response, upfront pricing, and willingness to go the extra mile to save them money. One client was impressed by the prompt resolution of a leaking pipe, while another was grateful for the guidance provided on a well pump issue, which ultimately saved them hundreds of dollars. Another customer highlighted the professionalism and knowledge of the technicians, particularly Chris, who took the time to educate the client on the house's plumbing system. Recent reviews highlight their efficient service, especially during emergencies. When a sewer backed up in a basement, the team responded within an hour, performing a video inspection and Hydro-Jetting to clear the sewer. The technicians were knowledgeable, kept the customer informed, and did the work quickly and neatly. Another customer needed help with a backed-up kitchen sink after trying to fix it themselves for hours. Curt arrived promptly and resolved the issue by 1 pm. The customer appreciated the respectful communication, clear explanations, and clean workspace, noting that the entire process was stress-free and completed much faster than attempting the repair alone. Additionally, the company responded quickly to a request for a licensed plumber to certify a water heater installation, demonstrating their reliable and professional service.
My sewer was backing up in my basement. Called Able & Willing and they were out to my house within an hour. I had a video inspection and Hydro-Jetting done to my sewer today. The technicians were awesome, knowledgeable and kept me informed the entire time. I highly recommend them!
After spending six hours trying (and failing) to fix my backed-up kitchen sink (despite usually being pretty handy) I finally set my pride aside and called Able & Willing Plumbing & Sewer first thing in the morning. Curt arrived by 11am the same day, and by 1pm, he had the issue completely resolved.
What stood out most was their prompt service, clear communication, and respectful approach. Chris and Curt explained what was likely happening, walked me through how they would fix it, got my approval, and then handled everything quickly and neatly. The workspace was spotless when they left, and the whole process was stress-free.
As a woman, I especially appreciated...read full review
This business is awesome called about 5 pm told them our problem. Send them picture of our leak and said they would be out around 6 6.30. They were here on time and fixed our problem and on a Friday night. Thank you so much. Will use again for my next plumbing issue.