About Zen Nails
Reviews for Zen Nails
Write a reviewHours
Monday: 9:30AM - 7PM
Tuesday: 9:30AM - 7PM
Wednesday: 9:30AM - 7PM
Thursday: 9:30AM - 7PM
Friday: 9:30AM - 7PM
Saturday: 9:30AM - 7PM
Sunday: 9:30AM - 5PM
Tips
parking: lot
Zen Nails offers a mixed experience for customers. Many appreciate the good work on their nails, with services like dipped manicures and gel pedicures receiving positive feedback. The salon has a friendly atmosphere, especially when appointments are made, allowing for a relaxed environment and good conversation. Customer service can vary, however, as some reviews highlight instances of rushed service and unfriendliness, especially for walk-in clients. While some customers left happy with their results, others reported negative interactions with staff, feeling disrespected during their appointments. Overall, Zen Nails has potential but may not consistently meet customer expectations.
First time I’d went to the salon, it was in a whim. My daughter & I were on a girls day & stopped in. I chose a random design from google and wasn’t too happy with it, but it was mostly my color choices and not knowing what I wanted. They’d agreed to take us as walk in’s so I wasn’t too worried about how rushed they seemed. It was understood and they still did a good job despite the stress, I wasn’t unhappy with anything.
Second time we went in, I’d called ahead to make an appointment and actually had ideas of what we were doing. Great customer service, nothing was rushed but was done in a good amount of time, we had friendly conversation the whole time...read full review
My daughter and I went in to have pedi’s and Mani’s. When arriving there were no customers and thought it was strange especially when we came from another place that was packed and unable to get us in. The pedi’s were great and the mani’s were ok but the customer service was awful. The ladies working were very rude. They were shoeing at my daughter’s hands whenever she didn’t move them just the way they wanted. The lady doing my Mani told me she didn’t like to work on short nails and commented on it several times, and the entire time they talked in their own language. My recommendation find another place.
My daughter and I went here for the first time today. We were referred by a friend. We had got pedi's and mani's. For our birthday. We really enjoyed our time there. It was so relaxing and very reasonable on price. I was impressed with how well they turned out. But once we got home 5+ hrs later my daughter took a bath and all her nail polish on her hands came off and a few of her toe ones. I'm very upset considering I paid $140 that's including a tip. I'm calling in the morning to be sure they are aware of this and hopefully they make it right. Weather I get my money back for her or they redo them. If so I'd give them 5 stars.