Reviews for JCPenney Optical

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  • December 2024

    Chris was super nice, he helped me out with my glasses and told me that reason they might not fit from one side was because I take them off with one hand. Will make sure to take extra care of my glasses! Super helpful and even tighten my glasses for me. Thank you and awesome dude !

  • December 2024

    Earlier in the year, this place had no help.Went there a couple of times and no one showed up. Called senior management in Jersey and they finally got the person to be at the store. Now comes today, my wife got her glasses repaired right on the spot with the help of Chris, the manager. His customer service is second to none. What a turnaround. We'll be back!

  • December 2024

    Chris customer service was impeccable. 100% good customer service. Was very helpful, kind, patient. I definitely will return to this store. Mainly because of his customer service. Definitely happy & satisfied customer.

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    JCPenney Optical

    175 Yorktown Shopping Center, Lombard

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