About Duly Health and Care - Ambulatory Surgery Center
Duly Health and Care - Ambulatory Surgery Center is highly appreciated for its friendly, caring, and professional staff. Patients report that everyone they encounter is kind, empathetic, and knowledgeable, which helps ease anxieties, especially during surgical procedures. The team is responsive to questions and makes efforts to ensure a smooth and quick experience, even when unforeseen issues like system downtime occur. Many reviews highlight the staff’s ability to create a comfortable environment, often joking and engaging with patients to reduce nervousness. The center is praised for its efficiency, with patients being in and out quickly during visits, including procedures for children that are handled with extra care. Patients also note that the staff’s genuine care and professionalism make a difference, with some describing their experiences as better than at other locations. Overall, the center’s welcoming atmosphere and attentive staff contribute to positive experiences, making even stressful procedures more manageable. The focus on patient comfort and care is clear, and many would recommend the facility for its exceptional service.
The duly lab in Lombard is home to the most incredible team. Karen, Dominique, and Tammie truly run this place with a smile. They are efficient, kind, and always giving patients the kind of care we all need. Hands down my favorite folks for tests of any kind. Do yourself the favor.
My 10 yo, intellectually disabled, son had ent-related surgery here today. Our entire experience from start to finish was phenomenal. He had an extremely aggressive reaction when waking up from the anesthesia and the Nurses and Doctors did a tremendous job helping him (and us) through that. Thank you Dr Hulett, Dr B and Nurses ❤️
The staff at this facility was kind, empathetic, efficient, responsive to questions, and knowledgeable. Going for surgical procedures is scary and each person I encountered was professional and kind. This was very different from the surgical experience I had at the Naperville location. Worth the trip.