About 1st Choice Solutions
Reviews for 1st Choice Solutions
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1st Choice Solutions has been the go-to water damage company in the Chicago area for over a decade, offering 24/7 emergency services with a response time of 30 minutes or less. Specializing in water restoration, extraction, and removal, they provide free estimates and bill directly to insurance, ensuring a stress-free experience for their customers. Customers have praised the company's professionalism and attention to detail. Adan, the project manager, is commended for his excellent communication, availability, and ability to efficiently manage projects, whether it's flooring replacement due to water damage or major renovation work due to smoke and fire. The crew, including Armando, Mike, and Jesus, is described as polite, hardworking, and capable of delivering high-quality results. The office staff, including Roberto, Anna, and Mayra, have also been recognized for their efforts in ensuring a smooth process. Customers have expressed their gratitude for 1st Choice Solutions' ability to restore their homes and get their lives back on track in a timely manner.
After a tornado ripped off a huge part of our roof in the middle of December they drove three hours to tarp our house. The by that time the temperatures had dropped a lot, they still worked in the cold. They were so nice and really did an amazing job with what we had left of the roof. I deeply regret not going with them for the repairs. The other company was a pure nightmare and was just awful. I think the only reason we choose a different company had something to do with paperwork and the insurance company. We should have just stayed with our gut instinct.
Professional and prompt service. They were onsite within 2 hours and offered me a great price. I am very happy.