About Update Heating and Cooling Services
Update Heating and Cooling Services provides heating and air conditioning maintenance, installation, and repairs for Chicagoland. The company is known for prompt, efficient, and cost-effective service, offering free estimates and up-front pricing. Technicians are factory-trained and committed to superior service, often going above and beyond to ensure customer satisfaction. They provide same-day service and have accommodated urgent needs, even during busy periods, by staying late or scheduling appointments quickly. Customers report being blown away by the staff, who are described as reasonable, pleasant, top-notch, friendly, and a class act. Many note the technicians expertly handle complex situations, including correcting previous faulty installations and sourcing special materials to complete the job correctly. The administrative support is also praised for being amazing and helpful in scheduling. The overall experience leads customers to state they will only use this company for future household repair needs and would highly recommend them to anyone.
Found myself in a jam with a newborn at home and the hot weather approaching. Reached out to Update and they were able to send out a technician the very next morning. We were able to agree on terms and my new unit was installed that same day. Couldn’t be more satisfied with their service and staff. They’re reasonable and pleasant to do business with. Will ONLY use Update for my household repair needs going forward.
Live review: Currently Chris and Conner have been at my house all day (6 hours or so at this point) to replace my HVAC system, furnace and AC. The previous install was horrid, even my eyes could see that much. They are going above and beyond. They've had to leave to the hardware store to get raw materials that you don't normally need (plyboard that they happily cut and caulked to prevent leaks) and to machine some odd shaped duct work at their shop.Brian was the one whom inspected the system and saw many of the faults that I saw. He too was top notch.Dawn has been amazing in helping me schedule all of these appointments and getting me service quickly. Even taking time...read full review
Upon calling they were booked up for the next two days. After explaining my circumstances to the gentleman on the phone, he stayed late to come check out my problem and had me fixed up before he Left. It's rare to find prompt service like this nowadays!!!Service: A/C system maintenance