Phoenix restoration has the best customer service and treats you as their family. There customer service starts from the first phone call.All employees go above and beyond
About Phoenix, Inc
Phoenix, Inc. does really good and fast roof replacements. The project manager and inspector really make their customers feel valued. They are reasonably priced and they work with you on price. This business is highly recommended. Anytime questions came up, they would answer the questions.
After a recent very bad storm that toppled trees down all around a home, a bunch of loose shingles was found scattered on a driveway. The insurance agent gave the phone number of Phoenix Restoration to contact. Phoenix Restoration handles flood mitigation and restoration, fire restoration, reconstruction and remodeling, contents cleaning and storage, residential and commercial roofing, and smoke and odor removal. Plus they work with all insurance companies and they have a 24 hour emergency phone number. An appointment was set up to come out to inspect the roof. The inspector arrived on time, was very personable, and wanted some background information about the loose shingles. After the bad storm was explained, the inspector took out a ladder and climbed on the roof to inspect the roof for damage. Every part of the 2 story roof was checked. The inspector saw no damage to the roof. Unfortunately, the inspector did see where the missing shingles were from - a neighbor's roof. The inspector is truly an expert in the field of home restorations. The inspector is very knowledgeable, is a patient listener, was very honest and trustworthy. Phoenix Restoration is highly recommended for any restoration work needed on a home.
Phoenix Restoration has helped feel at ease during an extremely frustrating, sad and scary time. Everyone spoken to has been polite, professional, and courteous. The work that has been done thus far to “stabilize” a basement is very satisfying. The owner is coming out to determine if additional demo needs to occur.
The team are the kind of people who do what they say they’re going to do. They communicate clearly, follow through, and truly take ownership of a project from start to finish. In this industry, trust and accountability matter, and they consistently operate with that level of integrity. Beyond just delivering quality work, the team are professional, respectful, and easy to work with. They treat clients, partners, and job sites with care, stay organized, and keep projects moving without unnecessary stress or confusion. Phoenix is top notch for fire damage and water restoration. Phoenix is highly recommended.
These guys did great work putting a new roof on a house. Everything was cleaned up and completed timely.
Reviews
As a property management company, we've done quite a bit of work with Phoenix over the years and I can't recommend them enough. They're easy to work with, have competitive pricing, and at the end of the day, they follow through with their promises.
Excellent crew of people to work with. I have used them for my business numerous times on installation and finished carpentry work. Reliable and trustworthy.
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Hours
Good to know
- accepts credit cards
Location
4642 Western Avenue, Lisle, IL 60532
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