Destiny Dental - Lansing IL

Destiny Dental - Lansing IL is a dental practice that has received mixed reviews from its patients. While the dentists, such as Dr. Chavon, Dr. Archer, and Dr. Kader, are praised for their professionalism, patience, and skill in handling various dental procedures, the overall experience at the practice has been a source of concern for some patients. Patients have reported positive experiences with the dentists, who have been described as "amazing," "professional," and "supportive." They have appreciated the dentists' ability to address their concerns, provide thorough explanations, and make them feel comfortable, even those with dental anxiety. The staff has also been praised for their friendliness and for accommodating special requests, such as allowing a patient's mother with dementia to be present during the appointment. However, the practice has also received criticism, particularly regarding the front desk staff and the long waiting times. Patients have described the front desk staff as having a "disappointing first impression" and a "tone and attitude" that is "awful." The waiting times have been described as "absolutely ridiculous," with one patient waiting for 2.5 hours before being seen. Despite these issues, many patients have continued to return to Destiny Dental, citing the quality of the dentists as the primary reason. One patient even mentioned wanting to "cheat on their dentist" to continue receiving the excellent service and care provided by the practice. Overall, Destiny Dental - Lansing IL seems to offer a mixed experience, with exceptional dentists but some challenges in the front-of-house operations. Patients seeking high-quality dental care may find the practice worth considering, but the long wait times and staff attitudes may be deterrents for some.