My Son lives in Lake Bluff, I live in Michigan and have my own business. My computer blew up and I had another agency that I've used for years transfer everything over to my new computer. Much was loss and they couldn't figure it out. I was at a loss. My son referred me to Lori where she was able to remote in. It was like watching a Doctor at work. Over 3 hours working within my computer to make all right! I am more than grateful and will continue to use her service. Thank you so much!
September 2023
I owe a huge thank you to Lori. She went out of her way to help me and made what was a very stressful situation for me go as smoothly as possible and helped me resolve it quickly. She was kind, patient, saved me hundreds of dollars, and had the best and quickest communication I have ever received with any type of customer service. I felt like I could trust her to do what she needed to do and that she would have my back with helping me out. I would confidently recommend Lori to anyone. Thank you so much!
September 2023
Most comments probably boil down to "that's what they are supposed to do." You know, fix broken computers, upgrade equipment, or supply the best in software. But Computer Concepts and Lori do so much more. They take the time to explain what they are doing and why in words that people like me can understand. They don't simply tell me what to do or what I need. They help me make an informed decision. But they go even further. When my brother in law got caught in a scam, Lori and Computer Concepts got him out. When my system crashed, there they were. A word about pricing: these services are not cheap...they are fair but not cheap. If you want cheap,... read full review
My Son lives in Lake Bluff, I live in Michigan and have my own business. My computer blew up and I had another agency that I've used for years transfer everything over to my new computer. Much was loss and they couldn't figure it out. I was at a loss. My son referred me to Lori where she was able to remote in. It was like watching a Doctor at work. Over 3 hours working within my computer to make all right! I am more than grateful and will continue to use her service. Thank you so much!
I owe a huge thank you to Lori. She went out of her way to help me and made what was a very stressful situation for me go as smoothly as possible and helped me resolve it quickly. She was kind, patient, saved me hundreds of dollars, and had the best and quickest communication I have ever received with any type of customer service. I felt like I could trust her to do what she needed to do and that she would have my back with helping me out. I would confidently recommend Lori to anyone. Thank you so much!
Most comments probably boil down to "that's what they are supposed to do." You know, fix broken computers, upgrade equipment, or supply the best in software. But Computer Concepts and Lori do so much more. They take the time to explain what they are doing and why in words that people like me can understand. They don't simply tell me what to do or what I need. They help me make an informed decision. But they go even further. When my brother in law got caught in a scam, Lori and Computer Concepts got him out. When my system crashed, there they were. A word about pricing: these services are not cheap...they are fair but not cheap. If you want cheap,... read full review