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Ulta Beauty

3.9 85 reviews
Cosmetics, Cosmetics & Beauty Supply, Skin Care
Overall rating
3.9
out of 5
85 reviews
5 star 59%
4 star 5%
3 star 4%
2 star 6%
1 star 26%

About Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering a wide range of products including cosmetics, fragrance, body, skin, and hair care from over 500 brands. Shoppers can find more than 25,000 products, including popular names like Tarte, Fenty, and Chanel, as well as exclusive brands like Kylie Cosmetics and Olaplex. Customers appreciate the store's clean environment and the helpful, knowledgeable staff, who are always ready to assist and recommend products. Many reviews highlight how staff go out of their way to help, offering great suggestions and answering questions thoroughly. The salon at Ulta Beauty offers various hair and makeup services, with both appointments and walk-ins available. Customers have praised staff like Lena at Benefits brow bar for their friendliness and professionalism, and others have enjoyed their experience with haircuts and styling, often mentioning how much they appreciate the attentive service from stylists such as Whitney R. Despite some concerns about the salon's ability to serve diverse hair types, many still enjoy visiting Ulta for its wide selection and friendly service, making it a popular destination for beauty needs.

Sep 2026
5.0
I had a wonderful experience at the Ulta Beauty Salon in Palatine! The staff was friendly, welcoming, and professional, and I felt well taken care of from the moment I walked in. I’m very happy with the service and how everything turned out.

The salon was clean, comfortable, and the overall experience was great. I really appreciate the attention to detail and friendly customer service. I’ll definitely be coming back and would highly recommend the Palatine Ulta Beauty Salon!
Jun 2026
5.0
Been to this location several times, very clean and the staff is awesome! Today Cynthia and Kyle helped me. Both really took the time to help me find the best product. Kyle went above and beyond answering my haircare questions and Cynthia helped me decide on a fragrance. I definitely recommend this location and will be back again.
Apr 2026
3.0
I was quite literally *chased* across the store by an associate. I understand greeting customers, but she followed me even though I let her know I was just shopping for eyeliner and I moved quickly to try to get her to leave me alone... then she cornered me when I got to the eyeliner. She just wanted to tell me about the sales, great... but that incredible pushiness made me so uncomfortable I didn't bother shopping, I just got my eyeliner and left asap. The cashier was kind and efficient, at least. But really... dont chase your customers! You're chasing them right out of the store!
Photos of Ulta Beauty, 20505 N Rand Rd Suite 220,  Kildeer
All 42 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  • price range: above average
  •  offers same-day delivery
  • walk-ins welcome
  • accepts android pay
  • accepts apple pay
  • private lot parking
  • bike parking
  • wheelchair accessible

Location

20505 N Rand Rd Suite 220, Kildeer, IL 60047

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Ulta Beauty · 20505 N Rand Rd Suite 220, Kildeer, IL 60047

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