Hawk Volkswagen Joliet - Service Department

Nov 2024

The best service department I have ever experienced from a dealership. The service department is a great part of buying from Hawk and should be used as a selling point for future customers. The ease of making appointments and having multiple available time and days so it can work with my schedule. I think they even offer to pick up your car and bring it back if you live/work in the area. The service department staff is always friendly and welcoming. Double checks what you booked for and any other concerns. I’ve had my 10,000 and 20,000 checks and they’ve all been done in about an hour time frame. I could go on and on but I’m just thankful for an all around great...read full review

Jun 2024

Guys at Hawk Wolkswagen in Joliet, thank you for giving me a piece of mind, now l can drive with confidence and know that my car was checked and ok. Keep up the good work, know God will bless you a million.

Apr 2024

As soon as I came in for service the lady at the desk greeted me with a smile and understood my needs when I explained why I was there. I would have been overwhelmed with as many customers she had waiting but she was answering the phone, taking down notes, greeting everyone that came in and helped me all at once.
She is the face of V.W. She is your greatest asset.