The customer service is the worst I have ever experienced. They are extremely rude. Instructions are horrible. Someone contacted me after I shipped and said I did it incorrectly. What a horrible company. Every one is short and rude I suspect that this is a horrible place to work.
If I could give this company ZERO stars, I would. The absolute LAZIEST company and grouping of workers I have ever had the displeasure of dealing with. I have requested my analysis kit 3 times AND my doctor's office has sent the order 3 times - I STILL HAVE NOT RECEIVED THIS KIT!! Every phone call is a run around with one of the rudest humans you've ever met and gets you nowhere. This is ridiculous!! I will be reporting this company to my insurance company because they've also sent ME a bill for the kits they haven't sent me!
If I could give this company ZERO stars, I would. The absolute LAZIEST company and grouping of workers I have ever had the displeasure of dealing with. I have requested my analysis kit 3 times AND my doctor's office has sent the order 3 times - I STILL HAVE NOT RECEIVED THIS KIT!! Every phone call is a run around with one of the rudest humans you've ever met and gets you nowhere. This is ridiculous!! I will be reporting this company to my insurance company because they've also sent ME a bill for the kits they haven't sent me!
Monday 7AM - 7PM
Tuesday 7AM - 7PM
Wednesday 7AM - 7PM
Thursday 7AM - 7PM
Friday 7AM - 7PM
Saturday Closed
Sunday Closed
150 Spring Lake Drive, Itasca, IL 60143
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