Hanover Park Animal Care Center

Hanover Park Animal Care Center is a veterinary clinic known for its quick and responsive care in emergency situations. The staff is consistently friendly and attentive, going the extra mile to follow up with patients after visits. Clients appreciate the clinic's compassionate gesture of lighting a memorial for those who have lost a pet. The clinic has helped many pets, including a dog with acute hemorrhagic gastroenteritis, receiving praise for the treatment and care provided by Dr. Garvey and the staff. However, the clinic faces ongoing challenges with staffing and scheduling, which can lead to lengthy wait times for scheduled appointments, including routine procedures like nail trims. Despite these issues, the clinic's veterinarians are praised for their dedication and expertise in managing complex medical cases, such as a cat's diabetes diagnosis. The facility is also noted for its cleanliness and professionalism. While the clinic's customer service and pricing are generally positive, there is room for improvement in ensuring clear communication and following through on client requests.