I had such a wonderful experience at Ulta thanks to Chelsea at the MAC Cosmetics counter! She was absolutely amazing. She helped me find the perfect foundation and concealer matches, and I couldn’t have been happier with her recommendations.
There was an item I was looking for that Ulta doesn’t carry, but Chelsea was so knowledgeable about different products that she recommended a fantastic alternative that they do carry. I ended up walking out with everything I needed!
What really stood out to me was how friendly, patient, and cheerful she was. She made me feel so comfortable and took all the stress out of trying to figure out the right products and shades. You… read full review
About Ulta Beauty
Ulta Beauty is a large retailer offering a wide selection of cosmetics, fragrances, and hair, skin, and body care products from over 500 brands. Shoppers can find popular brands like Tarte, Fenty, Redken, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. The store also emphasizes inclusivity with its Conscious Beauty program, featuring products that are vegan, use clean ingredients, are cruelty-free, and have sustainable packaging. Ulta Beauty also has a salon offering a range of services, including haircuts, hair coloring, brow shaping, lash extensions, and makeup application. Appointments can be booked online or walk-ins are welcome when stylists are available.
Customers have shared positive experiences, noting how helpful and friendly staff are. One customer was impressed with a stylist who transformed her from a brown box dye to a gorgeous ginger in just one appointment, expressing her satisfaction with the results. Others appreciated the staff’s effort to assist, especially when finding specific products like Mac concealer or helping with color matches for foundation and concealer. The store’s knowledgeable staff also help customers choose the right hair products, making visits easier and more enjoyable. Despite some concerns about reduced product selection in certain categories, many customers appreciate the welcoming environment and the range of services offered at Ulta Beauty.
Reviews
Had to pop in and write about Megan! She's been my cashier the last few times I've shopped, she is always so sweet and greets everyone who walks in. Today she went above and beyond to help me as a shopper. Thanks Megan for your joy and fantastic customer service!
I had the BEST experience at Ulta thanks to Chelsea! It’s been years since I bought new makeup, and I wanted to completely refresh my collection, but I had no idea where to start. Chelsea was so incredibly patient, kind, and helpful throughout the entire process.
She helped me find the perfect foundation and concealer shades, recommended blush and lip combinations, and answered every single question I had. I never felt rushed, even though I was trying so many products. She genuinely cared about helping me find what worked best for me instead of just trying to sell me something.
Thank you CHELSEA for making the whole experience fun, easy, and stress-free.
Photos

Hours
Good to know
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- private lot parking
- bike parking
- wheelchair accessible
Location
6517 Grand Ave, Gurnee, IL 60031
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