About TCI Companies, Inc.
TCI Companies, Inc. is a trusted provider of water irrigation and outdoor landscape lighting solutions in Central Illinois, boasting over 30 years of experience. The company specializes in high-quality installation and service using top-of-the-line products and has broadened its offerings to include residential and commercial plumbing, geothermal well drilling, and water well and pump services. Customers consistently praise the company's professionals for being personable, professional, and communicative, keeping them informed about job progress and ensuring a smooth experience. Recently, customers have noted the exceptional expertise of the team, particularly in handling complex projects like large-scale irrigation systems with 17 zones. The installation was completed promptly, and the crew was described as kind and respectful, with reasonable pricing that included adjustments to sprinkler placement without any pushback. Additionally, the plumbing services, especially those provided by Norm, have received high marks for professionalism and dedication. Customers have shared experiences of how Norm effectively handled challenging situations, such as clearing persistent sewer line issues with great skill and attention. With a strong reputation for reliability and expertise, TCI Companies, Inc. is highly recommended for any plumbing or irrigation needs.
We recently had a tankless water heater installed, and TCI went above and beyond through every issue we encountered during the installation process — even the ones that were completely out of their control.
What stood out most was their level of customer service, communication, and follow-through. In a time when that kind of care and professionalism seems increasingly rare, they consistently showed integrity, responsiveness, and a genuine commitment to making sure everything was done right.
I would highly recommend TCI to anyone looking for quality work backed by exceptional customer service.
Norm and Jake were very professional, left the area very clean, and were on time. Great communication and answered all my questions. Don’t let the other companies dig up your yard and basement. Get your sewer lined.
Brett worked quickly and efficiently and had the toilet up and running in 20 minutes.
Cleaned up and you would never known hee was even here.
Dave Reising.