Walmart House Cleaning Services

Feb 2024

I ordered from Walmart.com and a store employee delivered a pair of AirPods to my house and for some reason put it in my mailbox. My instructions say to put it by the front door and in addition, it is illegal to put anything but mail in a mailbox. When I get home, there is nothing in my mailbox. Because there's a picture of it in my mailbox, Walmart refuses to provide me a refund. Beware, you'll never get the customer service from Walmart that you get from Amazon. For an expensive item like this, it's unbelievable that customer service will do nothing for me.

Jan 2024

I went to the Tire dept and we asked 2 times about opening the locked doors to view and compare the products. Waited over 10 mins and still no help. We walked out. Not very helpful at all. We took our business somewhere else. I do not recommend this place at all.

Jan 2024

Happened to be driving through the area and decided to stop by to get an item my mom needed that wasn't in stock at any other Walmart in the Chicagoland area. The parking lot was full of trash, and both entrances were blocked by several shopping carts tipped over in front of the doors. The employee stationed at the entrance/exit was not paying attention at all, as he was too busy leaning with his hand against the wall where a girl, presumably his girlfriend, was standing. I knew what aisle the item was in, but could not find section Y. I asked an employee, who was nice, but he too was confused as to where section Y was and had to ask another employee (not blaming him, he may have been new). The other employee was confused as to why the item I needed would be in section Y, which is supposedly the garden center, when it was not a gardening/outdoor item. Nevertheless, he decided to lead me to the garden center, and before even getting there, I happened to spot the item on the end cap of an aisle, which was not labeled section Y (it had a number but no letter like all other sections do). He was surprised to see it there but I thanked him and he left. I grabbed 4 of the item and went to check out. While scanning, I realized that one of the items was cracked, and another had bird poop on it, so I got the attention of the employee stationed at the self checkout and asked her to come over. She nodded upon seeing me, then proceeded to walk over to a different checkout station that nobody was using. Mind you, this was at 10pm and only one of the other 6 self checkouts was being used, so it's not like it was a busy time or like somebody had just used that checkout spot. Barely anyone else was in the store. She sprays the checkout station down with a bottle and wipes it clean before walking towards me. Her job is probably to clean the checkouts and I'm not trying to sound entitled that she didn't immediately help me, but after nodding that she saw me and then going to a different spot that didn't have a pressing need, it definitely caught me off guard. When she came to me I told her that I needed to go back and switch out two of the items since one was cracked and one had bird poop. Like I said, the store was practically empty and nobody was in line, so I just wanted to make her aware that I was going to leave the 2 good items there and be right back. Her exact words were "ok go back change" and I asked if she wanted to put the 2 damaged items somewhere else and she just repeated "ok go back change," which I assumed to mean she just wanted me to go back with the damaged items and swap them out. After swapping the items out and paying, I walk out only to get a death stare from the worker at the door who was still standing with his hand against the wall over the girl. I understand that these employees do not get paid a ton, and I get that I was shopping at an unusual time. But this experience was definitely an odd one, and especially surprising considering how nice of an area it is located in (just down the street from the Morton Arboretum, right next door to Abbington Banquets). Walmart isn't known for being a high-end place and I'm not someone who even cares about a store being "nice," but I have been to plenty of Walmarts and this was the worst one. The one star is deserved simply because they actually had the item that no other Walmart did, but that's probably due to nobody else shopping here...