Freedom Heating, Cooling & Electrical

Freedom Heating, Cooling & Electrical is a family-owned business that prioritizes customer satisfaction. With a focus on transparency and honesty, the company has built a reputation for trustworthiness. Clients have praised the company's technicians, such as Joey, who did a phenomenal job and is very thorough and knowledgeable. Kyle Rivera is an excellent technician who is helpful and explains everything very thoroughly. Ramses Mejias did a great job and was able to diagnose and fix the issue quickly. Technicians are friendly, courteous, and provide excellent service, answering any questions and providing helpful explanations. Customers have expressed their satisfaction and will continue to use Freedom for their heating and cooling needs. Freedom Heating and Cooling is highly appreciated for their professionalism and helpfulness. One customer praised Quincy for checking their cooling system in Printer’s Row, Chicago, and giving great advice. The customer mentioned that their cats liked Quincy, which is always a good sign, and requested him for a fall heating system check-up. Another customer shared a positive experience with technicians Paul and Jose, who came for routine HVAC maintenance and ended up diagnosing a significant and dangerous crack in the heat exchanger—a problem that was missed by another company earlier. Despite initial frustrations, the company took responsibility and offered an affordable solution for a full system replacement, providing peace of mind, especially with a newborn at home. Paul and Jose were professional, efficient, and respectful, making a stressful situation much more manageable. A different customer also mentioned technician Paul Roszkowski, who was very pleasant, answered all questions, and gave helpful advice about filters. They appreciated his humility and expressed a desire for him to handle all service calls. Overall, customers feel confident in the friendly, knowledgeable technicians and the quality service provided by Freedom Heating, Cooling & Electrical.