About Empathy Claims
Reviews for Empathy Claims
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Empathy Claims is a highly praised business known for its exceptional service and responsive staff. Customers express gratitude for the company's adjusters, who are described as very responsive and kind. The staff is commended for their professionalism, compassion, and the valuable knowledge they share. Clients highlight the immediate attention they receive when contacting the company, as well as the polite and professional manner in which their questions are addressed. Overall, Empathy Claims is widely recommended for its outstanding performance in assisting customers with their claims.
I have been in the insurance industry both as an attorney and as a claims professional and Empathy Claims is one of the best companies to work with for Independent Investigations, always diligent, timely reporting and quality work. Special mention to Allen Morris handling a current claim.
I work for a small insurance company in Kansas and I’ve worked with my fair share of independent appraisers but Empathy Claims is by far the best. Dawn B. has been phenomenal! She responds super fast and makes sure to provide me with updates anytime she gets one. She always walks me through step by step on what’s going to happen next. She has put my mind at ease because I know she will get the job done.
Tom with Empathy Claims did a great job as an independent adjuster. He was professional, thorough, and timely throughout the process. His reporting was excellent—clear, detailed, and easy to work with—which made handling the claim much smoother. I would definitely recommend Empathy Claims and Tom and would be happy to work with him again.