About Matheny Heating and Cooling
Matheny Heating and Cooling is a reliable and trustworthy business that provides exceptional service to its customers. They respond promptly, even in emergency situations, and offer fair and honest solutions. Their technicians, like Scott, are knowledgeable, professional, and dedicated to finding the best solution for their customers' needs. They take the time to explain issues and options clearly, ensuring customers understand the process. Matheny Heating and Cooling's commitment to going above and beyond is commendable, and their service is highly recommended. While they may not be responsible for faulty parts from vendors, their service is great, and they will work to find a solution that meets their customers' needs.
Update, they made it out asap. Found another issue with the furnace. I can't say enough good things about the service Scott offeres, but not sold on this furnace. Too many problems on a new unit. He said they will take care of it, but offers no reliability to heat my home.
At a loss at this point. Purchased a new furnace almost 2 years ago from this company. Since it was installed it's never ran properly. They have had to come out every season change as the furnace would not kick on and even effected parts on my ac when using in summer. During each trip things were looked at and parts replaced or updated on a brand new unit. Upon one of the trips out, keep in mind...read full review
Scott came out within hours of my call. Found the actual issue(cracked manifold) within minutes after another company just blamed my smart thermostat. Then had the whole furnace replaced in under 2 business days. I couldn't be happier with the work.
I recently had the pleasure of working with Matheney Heating and Air, and I must say that they truly go above and beyond when it comes to their service. Scott, one of their technicians, came to my house a few weeks ago to diagnose an issue with my furnace. I was impressed with his expertise and professionalism throughout the entire process.Within a week, Scott had located a new part for my old furnace. What impressed me the most was his honesty and fairness. He could have easily told me that I needed a new furnace, but instead, he helped me find a way to keep my old furnace running. This not only saved me money but also showed his dedication to providing the best solution...read full review