Reviews for JCPenney Salon
Write a reviewHours
Monday: 11AM - 7PM
Tuesday: 11AM - 7PM
Wednesday: 11AM - 7PM
Thursday: 11AM - 7PM
Friday: 11AM - 7PM
Saturday: 11AM - 7PM
Sunday: 11AM - 6PM
Tips
accepts credit cards good for kids garage parking
Ratings
Google: 2.7/5 Tripadvisor: 3/5 Foursquare: 6/10JCPenney Salon
245 St Clair Square, Fairview Heights
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I had an appointment with Barbara Gill and I really like her work..she is the best.. I did partial highlights in my hair…result came out great…I am very happy. :)Service: Hair coloring
I went here a week ago and did not have a good outcome, so I scheduled another appointment to hopefully get it corrected. Turns out the person who cut my hair last week is no longer employed there. As a result, I got scheduled with a great stylist named Mercedes. What a blessing! Mercedes knows her stuff!This woman took one look at my hair and said "someone gave you a mullet", which was true! Mercedes listened to what I wanted, looked at the pictures of haircuts I had, and took her time to get it right. She even apologized for the cut I got a week ago, even though she had nothing to do with it, and thanked me for giving the salon another chance. A salon is only as good...read full review
If the people hadn't been so nice this would have been a 1 Star. I set an appointment for a balayage and cut. I set it online and it even gave me the option to put it on my calendar but when I showed up at noon they told me that the girl didn't show up until 1. So if you include the hour I had to kill before the appt because of that error I was there 6.5 hours and I genuinely wish I never went. My hair looked better before. All I wanted was to look cute for my birthday and now I don't even have the money to go somewhere else and see if it can be salvaged. It's the first time I've been back since my favorite girl left and I honestly don't think I will be back. I'm so disappointed...read full review