About Advocate at Home
Reviews for Advocate at Home
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: 8:30AM - 5PM
Sunday: Closed
Advocate at Home consistently provides excellent service to its customers. Many clients have noted the helpfulness of the staff, who go above and beyond to address concerns and answer questions. Customers feel heard and supported throughout their experience, whether ordering supplies or managing billing. Their interactions with the team help to calm worries and anxieties related to CPAP use, creating a positive overall experience for everyone involved.
Just started with Advocate and it is not good. They have told me three specific times when they would call with appointment scheduling. So far zero for three. Extremely poor communication from this company.
This is a really bad company to have to get DME from, and extremely disappointing that my ENT referred me to them for CPAP supplies. They are not very transparent with ordering and billing, and the woman who I've spoken to several times is quite rude and condescending. What is simply stunning is because of their own billing and coding issues not getting paid by my insurer, then wanted ME to call them to straighten it out. When I did that, my insurer basically said they were incompetent because they didn't file the claim correctly with the right coding, of which it is zero percent my issue or fault. I'm so glad I have changed insurance carriers so this place is out of...read full review
Terrible!!! Just an FYI, this company is in no way affiliated with Advocate Medical Group. They are their own business. VERY SNEAKY. Terrible customer service when you can actually speak to someone. But really good luck trying to speak to someone