About Stone Shop
Stone Shop offers a smooth and stress-free experience for countertop installation and stone products. Customers appreciate how quickly and efficiently the team works, allowing homeowners to enjoy their new countertops and other stone features like fireplace mantels and custom furnishings in no time. The staff is helpful, knowledgeable, and accommodating, providing good communication and care during the installation process. Many reviews highlight the professionalism of the installers, who are neat, clean, and take care of the home. Customers also value the ability to browse the store and warehouse without appointments, finding a wide selection of stones. The team is praised for their friendly service, attention to detail, and quality results, making the experience enjoyable. Repeat customers are common, and many recommend the business for future projects. Overall, Stone Shop is known for delivering great customer service, timely installations, and beautiful stonework that enhances any home. The positive experiences and high satisfaction levels make it a trusted choice for stone and countertop needs in the Elk Grove Village area.
This is our second purchase of kitchen countertops from Factory Plaza… the installers always take great care of your home during the installation process. They explain all aspects of the installation
We have used Factory Plaza for our countertops a couple times now and have had a positive experience both times. Just recently we worked with Jose. He was a pleasure to do business with. We would definitely recommend them.
Wonderful experience from shopping the stone in the store (without an appointment). They let us back in the warehouse to check out their selection. The sales associate Tara was helpful and knowledgeable. We fell in love with a stone, put down a deposit and had our measurement appointment scheduled within a week. The man who came to measure took his time, asked us questions, was super friendly and did a great job. The men who came to install were neat, clean and efficient. They made my kitchen come to life. I will be doing more business here and referring everyone I know to them. 10/10 experience.