About OHi
OHi has been improving the neighborhood one home at a time for over 100 years. As their family business has grown and evolved over five generations, the name has changed, but the exceptional service, expert advice, and exclusive products they offer have remained the same. Customers can visit the unique home showroom to get ideas and meet with a design consultant to achieve their home goals. OHi completed a kitchen renovation, and the designers made it easy to work with, making the process convenient. They did their best to keep everything neat and avoid interference, as the customers still lived in the house. The project manager, Chris, was attentive, answered all questions, and ensured everything was to the customers' liking. OHi also helped another customer figure out how to update their home to meet their family's needs. While an addition was initially the only option, OHi came up with a great plan that used the space more effectively. The team managed the design choices and construction well, leaving the customers very happy with the new spaces. In another kitchen remodel, the customers were thrilled with the quality of OHi's work. The small but stunning kitchen was finished ahead of schedule, and the staff was punctual, courteous, and respectful. The designer, Izabela, was patient and guided the customers toward choices that created a beautiful, cohesive kitchen. The project manager, Chris, stood out for his responsiveness and care for the project, resolving an issue during the process to the customers' satisfaction. Recently added reviews say that customers are very happy with their kitchens. OHi worked closely with them through every part of the project. The designer, Oksana, was creative and very detail-oriented, finding ways to make the kitchen feel much bigger than expected. The project was completed by skilled craftsmen and on time. Customers highly recommend OHi and would use them for future projects. Others mention the high quality and professionalism of OHi Family, noting the impressive attention to detail and excellent communication, especially appreciating Chris Hilgers’ passion and commitment. One customer praised how OHi brought their 38-year-old house up to date, highlighting Kim, the designer, who went beyond just layout and lighting to help pick out dishes, vases, rugs, and dinnerware. The finished house impresses guests and makes the owners smile every day. Recently, customers shared their happiness with a full first-floor remodel by OHi. They described the process as smooth, professional, and very collaborative. Kim, the designer, was praised for her style and attention to detail, helping bring their vision to life. The day-to-day crew, led by Tommy, was punctual, respectful, and kept the worksite clean and organized. Despite some miscommunications, the team—including John, Chris, and Sean—quickly addressed issues, showing responsiveness and commitment. Customers are now thrilled with the stunning transformation and proud to show off their new space to family and friends. They appreciated the craftsmanship and the effort to make everything perfect, even when minor problems arose. Customers also expressed satisfaction with the quality and timeliness of the work. Sean, the project manager, was very responsive and kept them informed about the schedule. The project moved at an acceptable pace, and Sean was reasonable when minor issues came up. Kim helped thoughtfully with the design, and the team included talented carpenters such as Tommy, Will, Mike, and Joe. While OHi is on the expensive side, the customers felt they received good value for the high-quality work. Overall, they were very satisfied and would recommend OHi for remodeling projects. One customer shared their experience, highlighting the welcoming atmosphere from the first call through the entire process. Jerry, the sales rep, was attentive and responsive, while owner John made them feel like family during their first visit. The showroom was impressive, with plenty of options and the ability to get anything they liked. The delivery and installation went smoothly, and any post-installation issues were handled promptly. Martin, the installer, was prompt and addressed all concerns. Customers noted that OHi pays close attention to detail and delivered a top-notch experience from start to finish.
Jerry provided outstanding customer service. He is very knowledgeable and made great suggestions regarding the type of flooring that would be best. He even brought an additional sample of flooring to my home which he thought would look good. In fact he was right- that was the flooring I ended up choosing. Thank you Jerry and OHI
From start to finish, our experience with OHi was exceptional. Other reviews mention the OHi crew becoming like family throughout the process and they truly do because they are all so kind, communicate so well, are respectful of working in your home, and are all around just fun to work with. As we approached our kitchen and bath remodel, Kim helped us through the design process by prioritizing our needs in the kitchen while working within our budget. Each suggestion she made showed us just how well she was listening to our input! Our project manager, Sean, was our go-to guy and sooo easy to work with. Sean was there to hear out any concern we had along the way and celebrate...read full review
OHI is known for quality in the surrounding Chicagoland area, but what really sets them apart is the kind of people they are. They generously donated a therapy bathtub for our seven-year-old daughter with arthritis, along with all the carpentry, electrical, tile work, and décor to make the space perfect for her.
Their craftsmanship is excellent, but their kindness meant even more. It’s rare to find a company that delivers great work and genuinely cares about the families they help.
Highly recommend OHI for any remodeling needs.