New Vista Heating & Air Conditioning Inc.

Oct 2023

Outstanding service. I will be a life long customer of New Vista. They were a pleasure to work with. Rather than push me into a full replacement like many companies would, they were honest about my options and were able to repair my furnace and avoid a huge expense. Technician Derek was very professional, friendly, and knowledgeable. Always on time and was available very quickly when our heat went out. Customer service like this is hard to find, I’ll be recommending them to everyone.

Sep 2023

I highly recommend New Vista. I recently used their services to evaluate my 25 yr old AC unit that was not working during the IL heat wave this past August. I work from home and have cats and dogs, so it was important to resolve the issue asap. Terry was attentive and responded within an hour. A service technician named Derrick arrived at my house that same day. Derrick is very detail oriented and customer focused. He answered all my questions and thoroughly explained his diagnosis - he fixed our thermostat and gave me tips on how to be more energy efficient and clean the unit. I appreciate how thorough Terry and Derrick were in explaining all possible options for repair...read full review

Aug 2023

I've been using New Vista for many years and Terry and his team are the BEST. AC stopped blowing conditioned air on a 90° day. Terry responded quickly and Derek came out to diagnose the problem. Derek is a great tech to work with...very knowledgeable and a problem-solver. He quickly identified the blown part, grabbed it off his truck and installed it. One new capacitor later and the house cooled off quickly...at a fair price! These are kind people who care about their customers.Thanks New Vista!!Service: A/C system repair