What a poor excuse for quality patient care. The office staff was incredibly rude and condescending.
I have never been seen by this office, yet I was told that I supposedly had a new patient appointment in 2024 that I failed to attend. I never made that appointment, and I had not even been referred to this office at that time. Despite this, I was told that the dentist would not see me because of a policy refusing patients who have canceled, rescheduled, or missed an appointment.
Even if I had made the appointment they claim I missed, refusing future treatment because someone needed to cancel or reschedule demonstrates a complete lack of understanding for patients with… read full review
I had a wonderful appointment with Dr Walz. From the receptionist, to the nurse, to the dr- beyond my expectations. They reviewed my info, and explained in detail his findings and plan.
It was refreshing to meet a dr who told me I needed nothing! No follow up visit, no anything.
I highly recommend Dr Walz to anyone having dental issues.
I have suffered for the better part of a decade with TMJ disorder and Trigeminal Neuralgia. On January 9, 2019, I went into Dr. Jack Walz's office with hope, only to be disregarded and told that I would never work again, because my case was too complex. This was disheartening to hear at only 29 years old. I have since found a TMJ specialist and maxillofacial surgeon who found ways to help me and brought hope back into my life. I strongly advise against using Dr. Jack Walz.
Monday 8:30AM - 5PM
Tuesday 8:30AM - 5PM
Wednesday 8:30AM - 5PM
Thursday 9AM - 5PM
Friday Closed
Saturday Closed
Sunday Closed
731 Sabrina Drive # A, East Peoria, IL 61611
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