340 Burlington Avenue, Downers Grove
Thu 9:30AM - 10PM
4.7
★★★★★
295 reviews
“This place is CHICAGOLAND’S BEST KEPT SECRET for beauty. I frequent Universal spa almost weekly at this point for everything- facials, hair color, hair cuts, scalp treatments, and waxing. The team here is so friendly that it’s become my own personal episode of “Cheers” when I walk in. Everyone knows my name and at least a few people have seen my hooha 😂. I feel so safe here. I’m an anxious person when it comes to people touching me and everyone here has gone out of their way to make me feel comfortable. The services here are BETTER than I’ve gotten anywhere else- sometimes even professional salons. The students here are passionate, knowledgeable, and genuinely compassionate. Every time I walk in the front door, I end up leaving with more information on how to better care for myself. That is invaluable!”